What details do I need to provide to the sender? You need to provide you your name ('Beneficiary'), IBAN, and BIC. You can find this information by clicking the ‘Top-up’ button and clicking the ‘Bank Transfers’ tab. Make sure that you choose GBP as a currency in the right panel. Every currency has it’s unique bank details for a transfer. It is obligatory to provide your Mandatory Reference (Wallet ID). If case you need the bank name and address associated with Banxe, it's as follows: Tompay Limited, Mocatta House, Trafalgar Place, Brighton, England, BN1 4DU. How long will the transfer take to reach me? The transfer can take up to 3 business days, though it can vary depending on the type of payment method. Please ask the sender to confirm the payment type.
- Faster Payments are usually instant but can take a few hours
- CHAPS are typically the same or the next business day
- BACS can take up to 3 business days